Social services directors are in charge of directing social services tasks such as admissions and transfers, as well as providing leadership for social services staff in their organization. One of their main functions includes providing accurate information regarding the admission process in their institution. They speak at community events and conduct educational sessions, as well as give tours to interested individuals and provide accurate information regarding existing programs. Social services directors arrange social services appointments for family members based on eligibility. They motivate social services staff to reach all organizational goals. In all tasks, the director must follow strict privacy and safety regulations.
These directors use a personal computer to communicate with staff and answer any external inquiries. They also provide education regarding rights and benefits, as well as obligations. The social services director develops effective integration strategies for residents, implements care plans, keeps accurate records, and maintains ongoing quality measurement. Social services directors assist with financial-planning alternatives. They also create documentation for future reference regarding social service programs and initiatives. They identify residents psychosocial needs and orient them regarding their options.
This position requires a bachelor's degree in social services, psychology, sociology, or a related field. In addition, previous experience in a managerial capacity is needed. Additional industry certifications may be required or preferred. Social services directors must be organized individuals that are results-driven. Social services directors must have advanced knowledge in counseling and special education. They should be excellent problem solvers and multitask in a variety of projects by prioritizing crucial tasks
Social Services Director Tasks
Act as a liaison between patients, families and outside agencies.
Provide psychosocial intervention and support services for patients and families.
Plan and direct a social services program.
Oversee staff operations and monitor budget.
Monitor progress and effectiveness of program plans.