Businesses operating in regional, national, and/or global markets typically divide their operational responsibilities into specific areas or territories. The state or territory manager of general operations oversees the entire regional sales force and manages assignments for sales representatives in the field; they must ensure salespeople are able to operate effectively, work with an optimal number of existing customers, and reach as many potential customers as possible. Territory-level managers also exist in retail settings, where they are tasked with the high-level management of all stores in their districts, ensuring that stores are meeting or exceeding expected sales figures.
State/Territory Manager, General Operations Tasks
Track and monitor daily workload to ensure client and operations expectations are met.
Provide staff direction in analyzing and resolving escalated operational problems.
Establish work flows, practices and standards to ensure that ongoing support is provided for operations.