Support Analyst, Information Technology (IT) with Help Desk / Desktop Support Skills Salary

Earnings for Information Technology Support Analysts with Help Desk / Desktop Support skills come in at around $48K annually on average. Total cash compensation for Information Technology Support Analysts with Help Desk / Desktop Support skills runs from $32K to $67K depending on bonuses that can occasionally exceed $6K and profit sharing that can reach almost $4K. Location is the biggest factor affecting pay for this group, followed by experience level. Medical benefits are awarded to most, and a strong majority earn dental coverage. For the most part, Information Technology Support Analysts with Help Desk / Desktop Support skills enjoy their work and report high levels of job satisfaction. Male Information Technology Support Analysts with Help Desk / Desktop Support skills far outnumber their female contemporaries among those who completed the questionnaire. The information for this snapshot was generated by responses to the PayScale salary survey.

$34,398 - $66,059
$34K
$48K
$66K
MEDIAN: $47,749
10%
50%
90%

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$13.92 - $30.01
$14
$19
$30
MEDIAN: $19.48
10%
50%
90%

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$0$67K
Salary $34,398 - $66,059
Bonus $397.32 - $6,189
Profit Sharing $99.33 - $4,064
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,911 - $67,008
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 248
Hourly Data $0$45
Hourly Rate $13.92 - $30.01
Overtime $19.97 - $45.81
Annual Data $0$67K
Bonus $397.32 - $6,189
Profit Sharing $99.33 - $4,064
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,911 - $67,008
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 174

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Support Analyst, Information Technology (IT) Job Listings

Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 251 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 137 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 82 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 20 salaries.

Pay Difference by Location

National Average: $44,983

Larger city markers indicate a job is popular in that location.

Washington offers some of the highest pay in the country for Information Technology Support Analysts with Help Desk / Desktop Support skills, 26 percent above the national average. Information Technology Support Analysts with Help Desk / Desktop Support skills can also look forward to large paychecks in cities like New York (+20 percent), Atlanta (+18 percent), Los Angeles (+17 percent), and Chicago (+13 percent). Location is a huge contributor to overall pay, with Information Technology Support Analysts with Help Desk / Desktop Support skills in Pittsburgh earning a whopping 26 percent below the national average. Below-median salaries also turn up in Raleigh and Columbia (9 percent lower and 5 percent lower, respectively).

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 91 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
26%
10-19 years
17%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Analyst, Information Technology (IT) Salaries

Late-Career
▲37%

Experienced
▲21%

▲12%

National Average
$45,000

▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 91 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
26%
10-19 years
17%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 79%
vision benefits
Vision: 70%
no benefits
None: 12%
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