Support Analyst, Information Technology (IT) with Help Desk / Desktop Support Skills Salary

Information Technology Support Analysts with Help Desk / Desktop Support skills can expect wages of $48K per year on average. Residence and years of experience each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. The vast majority (80 percent) of Information Technology Support Analysts with Help Desk / Desktop Support skills who answered the questionnaire are male. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Respondents to the PayScale salary survey provided the data for this report.

$34,591 - $67,547
$35K
$48K
$68K
MEDIAN: $48,277
10%
50%
90%

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$14.10 - $29.61
$14
$19
$30
MEDIAN: $19.29
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$34,591 - $67,547  
   
Bonus
$201.34 - $7,830  
Profit Sharing
$2,150  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,773 - $68,070  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 251
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.10 - $29.61  
   
Overtime
$20.06 - $39.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$201.34 - $7,830  
   
Profit Sharing
$2,150  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,773 - $68,070  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 165

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Pay by Experience Level for Support Analyst, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Information Technology Support Analysts with Help Desk / Desktop Support skills, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average beginner in this position makes around $41K, but folks who have been around for five to 10 years see a markedly higher median salary of $50K. Information Technology Support Analysts with Help Desk / Desktop Support skills bring in $55K after working for 10 to 20 years. Information Technology Support Analysts with Help Desk / Desktop Support skills who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $61K.

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
20 %
Male
80 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 69 votes.
046
Less than 1 year
4%
1-4 years
47%
5-9 years
27%
10-19 years
17%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Analyst, Information Technology (IT) Salaries

Late-Career
up arrow 36%

Experienced
up arrow 22%


National Average
$45,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 69 votes.

Gender

Female
20 %
Male
80 %

Years of Experience

Less than 1 year
4%
1-4 years
47%
5-9 years
27%
10-19 years
17%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 77%
vision benefits
Vision: 68%
dental benefits
None: 13%
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