Support Analyst, Information Technology (IT) with Help Desk / Desktop Support Skills Salary

Information Technology Support Analysts with Help Desk / Desktop Support skills can expect to earn an average of $48K per year. Residence and career duration each impact pay for this group, with the former having the largest influence. Job satisfaction is reported as high by the vast majority of workers. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the larger part. The vast majority of Information Technology Support Analysts with Help Desk / Desktop Support skills (83 percent) who took the survey are men. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$34,456 - $67,661
$34K
$48K
$68K
MEDIAN: $47,932
10%
50%
90%

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$14.22 - $29.34
$14
$19
$29
MEDIAN: $19.35
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$34,456 - $67,661  
   
Bonus
$385.41 - $7,973  
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,905 - $67,927  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 240
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.22 - $29.34  
   
Overtime
$20.06 - $39.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$385.41 - $7,973  
   
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,905 - $67,927  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 161

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Pay by Experience Level for Support Analyst, Information Technology (IT)

Pay by Experience for a Support Analyst, Information Technology (IT) has a positive trend. An entry-level Support Analyst, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 251 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Analyst, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $50,000 based on 137 salaries. An experienced Support Analyst, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 82 salaries. A Support Analyst, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 20 salaries.

Pay Difference by Location

National Average: $44,458

Larger city markers indicate a job is popular in that location.

Washington is home to an above-average pay rate for Information Technology Support Analysts with Help Desk / Desktop Support skills, 27 percent higher than the national average. Information Technology Support Analysts with Help Desk / Desktop Support skills will also find cushy salaries in New York (+22 percent), Atlanta (+20 percent), Los Angeles (+19 percent), and Chicago (+14 percent). One of the biggest compensable factors for Information Technology Support Analysts with Help Desk / Desktop Support skills is geography, with workers in Pittsburgh earning a whopping 25 percent below the national average. Employers in Raleigh and Columbia also lean toward paying below-median salaries (8 percent lower and 4 percent lower, respectively).

Key Stats for Support Analyst, Information Technology (IT)

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.
Less than 1 year
4%
1-4 years
46%
5-9 years
27%
10-19 years
17%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Support Analyst, Information Technology (IT) Salaries

Late-Career
▲38%

Experienced
▲23%

▲13%

National Average
$44,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
4%
1-4 years
46%
5-9 years
27%
10-19 years
17%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 77%
vision benefits
Vision: 68%
no benefits
None: 14%