Support Engineer, Information Technology (IT) Salary (United States)

A Support Engineer, Information Technology (IT) earns an average salary of $56,086 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Skills that are associated with high pay for this job are Linux and Microsoft SQL Server. Experience has a moderate effect on income for this job.
Support Engineer, Information Technology (IT) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,361 - $88,165
(Median)
36K
45K
56K
73K
88K
MEDIAN: $56,086
10%
25%
50%
75%
90%
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Support Engineer, Information Technology (IT) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.22 - $35.23
(Median)
14
21
26
35
MEDIAN: $20
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$36,361 - $88,165  
   
Bonus
$0.00 - $9,856  
Profit Sharing
$965 - $10,119  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,203 - $90,117  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 797
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$14.22 - $35.23  
   
Overtime
$16.00 - $50.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,856  
   
Profit Sharing
$965 - $10,119  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,203 - $90,117  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 205
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Job Description for Support Engineer, Information Technology (IT)

An information technology (IT) support engineer ensures that all of the technological systems that the company uses are maintained and operational. The day-to-day activities of an IT support engineer vary, as new problems and issues may arise because of general wear-and-tear or new problems in software and technology. In addition, the engineer is an importance piece in communicating to other staff how the company's software and hardware work to other staff; this means that IT support engineers frequently talk with members of other departments that have issues with their information systems, to fix and explain the problems they are having.
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Support Engineer, Information Technology (IT) Tasks
  • Install, troubleshoot, and repair hardware, software, printers, phone and AV equipment.
  • Review, audit, and revise policies affecting security and operability of hardware and software.
  • Diagnose and solve problems with hardware, software, and network.
  • Order equipment and software and coordinate with vendors.

Common Career Paths for Support Engineer, Information Technology (IT)

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Support Engineer, Information Technology (IT) Job Listings

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Popular Employer Salaries for Support Engineer, Information Technology (IT)

Popular Skills for Support Engineer, Information Technology (IT)

Pay by Experience Level for Support Engineer, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Redmond
up arrow 60%
Los Angeles
up arrow 37%
San Francisco
up arrow 27%
San Diego
up arrow 24%
San Jose
up arrow 18%
up arrow 16%
Boston
up arrow 15%
up arrow 14%
up arrow 11%
Chicago
up arrow 10%
Charlotte
up arrow 3%
Minneapolis
up arrow 1%
National Average
$54,000
Atlanta
up arrow 1%
Houston
up arrow 2%
Pittsburgh
up arrow 5%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Support Engineer, Information Technology (IT) Salaries

Late-Career
up arrow 38%
National Average
$54,000

Skills That Affect Support Engineer, Information Technology (IT) Salaries

Job Satisfaction

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Extremely satisfied
Rated 5 out of 5 based on 207 votes.

Gender

Female
9%
female alumni
 
Male
91%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
34%
5-9 years
32%
10-19 years
26%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 76%
vision benefits Vision: 61% employee benefits None: 10%
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