Support Engineer, Information Technology (IT) Salary (United States)

A Support Engineer, Information Technology (IT) earns an average salary of $56,017 per year. The skills that increase pay for this job the most are Linux and Microsoft SQL Server. Most people move on to other jobs if they have more than 20 years' experience in this field.
Support Engineer, Information Technology (IT) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,873 - $88,579
(Median)
37K
45K
56K
72K
89K
MEDIAN: $56,016
10%
25%
50%
75%
90%
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Support Engineer, Information Technology (IT) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.34 - $35.30
(Median)
14
21
26
35
MEDIAN: $20
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$36,873 - $88,579  
   
Bonus
$0.00 - $9,767  
Profit Sharing
$493.16 - $10,045  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,432 - $90,357  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,002
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16$32$48
Hourly Rate
$14.34 - $35.30  
   
Overtime
$16.21 - $46.02  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$32K$64K$96K
Bonus
$0.00 - $9,767  
   
Profit Sharing
$493.16 - $10,045  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,432 - $90,357  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,002
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Job Description for Support Engineer, Information Technology (IT)

An information technology (IT) support engineer ensures that all of the technological systems that the company uses are maintained and operational. The day-to-day activities of an IT support engineer vary, as new problems and issues may arise because of general wear-and-tear or new problems in software and technology. In addition, the engineer is an importance piece in communicating to other staff how the company's software and hardware work to other staff; this means that IT support engineers frequently talk with members of other departments that have issues with their information systems, to fix and explain the problems they are having.
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Support Engineer, Information Technology (IT) Tasks
  • Install, troubleshoot, and repair hardware, software, printers, phone and AV equipment.
  • Review, audit, and revise policies affecting security and operability of hardware and software.
  • Diagnose and solve problems with hardware, software, and network.
  • Order equipment and software and coordinate with vendors.

Common Career Paths for Support Engineer, Information Technology (IT)

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Support Engineer, Information Technology (IT) Job Listings

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Popular Skills for Support Engineer, Information Technology (IT)

Pay by Experience Level for Support Engineer, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Redmond
up arrow 59%
San Diego
up arrow 31%
San Francisco
up arrow 27%
Boston
up arrow 20%
Los Angeles
up arrow 20%
San Jose
up arrow 18%
up arrow 16%
Charlotte
up arrow 15%
up arrow 12%
Dallas
up arrow 10%
Chicago
up arrow 9%
Portland
up arrow 7%
Minneapolis
0%
National Average
$54,000
Houston
up arrow 1%
Pittsburgh
up arrow 5%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Support Engineer, Information Technology (IT) Salaries

Late-Career
up arrow 35%
National Average
$54,000

Skills That Affect Support Engineer, Information Technology (IT) Salaries

up arrow 13%
System Administration
up arrow 1%
National Average
$54,000
Microsoft Active Directory
up arrow 4%
Systems Troubleshooting
up arrow 4%
Cisco Networking
up arrow 4%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 208 votes.

Gender

Female
9%
female alumni
 
Male
91%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
34%
5-9 years
32%
10-19 years
26%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 76%
vision benefits Vision: 60% employee benefits None: 11%
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