Telephone Operator Salary (United States)

The average pay for a Telephone Operator is $12.21 per hour.
Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,238 - $43,817
(Median)
20K
25K
29K
36K
44K
MEDIAN: $29,330
10%
25%
50%
75%
90%
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Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.70 - $17.29
(Median)
8
10
12
15
17
MEDIAN: $12.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$20,238 - $43,817  
   
Bonus
$0.00 - $514  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,360 - $37,918  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 139
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.70 - $17.29  
   
Overtime
$11.75 - $28.60  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $514  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,360 - $37,918  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 139
Is Telephone Operator your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Job Description for Telephone Operator

  • Triage and transfer calls.
  • Document calls in database, including escalating important or problematic contacts.
  • Answer calls, provide information and direct calls to appropriate extensions.
  • Complete clerical and administrative duties.

Common Career Paths for Telephone Operator

Telephone Operator Job Listings

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Pay by Experience Level for Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Telephone Operator Salaries

Late-Career
up arrow 24%
Mid-Career
up arrow 9%
Experienced
up arrow 7%
National Average
$26,000
Entry-Level
up arrow 6%

Skills That Affect Telephone Operator Salaries

Windows Operating System General Use
up arrow 7%
Microsoft Office
up arrow 1%
National Average
$26,000

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 33 votes.

Gender

Female
82%
female alumni
 
Male
18%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
22%
10-19 years
19%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 61%
vision benefits Vision: 44% employee benefits None: 28%
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