Telephone Operator Salary (United States)

The average pay for a Telephone Operator is $12.38 per hour. A skill in Customer Service is associated with high pay for this job.
Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,238 - $43,817
(Median)
20K
25K
29K
36K
44K
MEDIAN: $29,330
10%
25%
50%
75%
90%
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Telephone Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.81 - $17.14
(Median)
8
11
12
15
17
MEDIAN: $12.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$20,238 - $43,817  
   
Bonus
$0.00 - $548  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,598 - $37,670  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 136
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$8.81 - $17.14  
   
Overtime
$11.61 - $32.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $548  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,598 - $37,670  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 136
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Location:
United States (change)
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Job Description for Telephone Operator

  • Triage and transfer calls.
  • Document calls in database, including escalating important or problematic contacts.
  • Answer calls, provide information and direct calls to appropriate extensions.
  • Complete clerical and administrative duties.

Common Career Paths for Telephone Operator

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Telephone Operator Job Listings

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Pay by Experience Level for Telephone Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Telephone Operator Salaries

Late-Career
up arrow 21%
Mid-Career
up arrow 9%
Experienced
up arrow 8%
National Average
$26,000
Entry-Level
up arrow 8%

Skills That Affect Telephone Operator Salaries

Customer Service
up arrow 11%
Microsoft Office
0%
National Average
$26,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 32 votes.

Gender

Female
84%
female alumni
 
Male
16%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
21%
10-19 years
19%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 61%
vision benefits Vision: 42% employee benefits None: 28%
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