A travel agent is an individual who works to assist clients in finding and creating the best travel plans. It is his or her job to take the stress away from people who are trying to plan a vacation, business trip, etc. He or she must be able to work well with all different kinds of people, ranging from those who are rich to those who are on a tight budget. A travel agent works indoors and must always have access to a computer. He or she may work with other travel agents or work alone. A travel agent may also work at a solo company or for a travel agency. As such, he or she must be capable of working in a professional manner not only with clients, but also with fellow co-workers, assistants, and other staff.
Travel Agent Tasks
Build rapport with individual customers to secure new clients and maintain a consistent customer base.
Provide counseling and support for customer requests, and review documents for accuracy.
Respond to incoming requests and conduct research on travel planning and itinerary customization.
Draft service contracts for group travel.