Vice President (VP), Services Salary

VPs of Services in the United States can expect to earn an average of $123K per year. Total cash compensation to VPs of Services approaches anywhere from $76K on the lower end to $213K on the higher end; in exceptional cases, this can include more than $50K from bonuses and upwards of $35K from profit sharing. Career length and the particular city each impact pay for this group, with the former having the largest influence. In this profession, a large number enjoy medical and dental coverage, and a fair number have vision insurance, as well. There are more male VPs of Services than female among those who completed the questionnaire, making up 62 percent. Job satisfaction is high and work is enjoyable for most VPs of Services. This snapshot results from replies to PayScale's salary survey.

$73,504 - $181,240
(Median)
$74K
$120K
$180K
MEDIAN: $123,339
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$80K$160K$240K
Salary
$73,504 - $181,240  
   
Bonus
$2,909 - $50,474  
Profit Sharing
$-0.50 - $34,844  
Commission
$29,479  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$75,601 - $212,779  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 247
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Job Description for Vice President (VP), Services

Vice presidents (VPs) of services generally work in conjunction with a team of client service directors and/or managers to manage accounts and work with the company's clients. They must provide guidance, instructions, and discipline to employees as necessary. Additionally, they present relevant information to other executives to help make high-level decisions. Vice presidents of services are employed in a wide variety of industries, including advertising, digital media, and moving and relocation services, among others. They typically work in an office environment during regular business hours, although overtime and/or alternative hours may be required depending on the employer's needs. Travel may be needed as well.

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Vice President (VP), Services Tasks

  • Strategize the planning, developing and directing of the call center operations and customer service programs.
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.

Vice President (VP), Customer Service Job Listings

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VPs of Services seem to require a number of specific skills. Most notably, facility with Customer Relations and Account Management are correlated to pay that is significantly above average, leading to increases of 20 percent and 17 percent, respectively. Those listing Client Interaction as a skill should be prepared for drastically lower pay. Project Management and Customer Service also typically command lower compensation.

Pay by Experience Level for Vice President (VP), Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many VPs of Services, extensive experience does not lead to significantly more money. Even the relatively untested can score weighty six-figure salaries; survey participants with less than five years' experience report earning a median of $113K per year. The average pay reported by folks with 10 to 20 years of experience is around $140K. VPs of Services who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $155K.

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Experience Affects Vice President (VP), Services Salaries

Late-Career
up arrow 10%


National Average
$140,000

Mid-Career
up arrow 9%

Entry-Level
up arrow 19%

Skills That Affect Vice President (VP), Services Salaries

Customer Relations
up arrow 20%

Account Management
up arrow 17%

Customer Relationship Management (CRM)
up arrow 3%

National Average
$140,000

Operations Management
up arrow 1%

People Management
up arrow 9%

Customer Service
up arrow 17%

Project Management
up arrow 26%

Client Interaction
up arrow 37%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 39 votes.

Gender

Female
38 %
Male
62 %

Years of Experience

1-4 years
8%
5-9 years
9%
10-19 years
44%
20 years or more
38%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 84%
medical benefits
Vision: 70%
dental benefits
None: 10%
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