Vice President (VP), Services Salary
For VPs of Services, yearly average wages total $123K annually. Experience level is the biggest factor affecting pay for this group, followed by geography. Male VPs of Services are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 57 percent of the field. Nearly all report receiving medical coverage from their employers and most collect dental insurance. Job satisfaction for VPs of Services is high.
Job Description for Vice President (VP), Services
Vice presidents (VPs) of services generally work in conjunction with a team of client service directors and/or managers to manage accounts and work with the company's clients. They must provide guidance, instructions, and discipline to employees as necessary. Additionally, they present relevant information to other executives to help make high-level decisions. Vice presidents of services are employed in a wide variety of industries, including advertising, digital media, and moving and relocation services, among others. They typically work in an office environment during regular business hours, although overtime and/or alternative hours may be required depending on the employer's needs. Travel may be needed as well.Read More...
Most vice president of services positions require at least a bachelor's degree, preferably in an area such as marketing or advertising. A master of business administration (MBA) may be preferred, and other certificates and qualifications are may be needed depending on the vice president's specific industry. Relevant experience - including in a managerial role - is needed as well. Vice presidents of service must have excellent communication, interpersonal, and leadership skills. Additionally, they should have good time-management skills and proficiency with basic computer programs.
Vice President (VP), Services Tasks
- Strategize the planning, developing and directing of the call center operations and customer service programs.
- Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
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Pay by Experience Level for Vice President (VP), Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
VPs of Services with a rich background of experience are typically rewarded with larger paychecks. The median compensation for relatively untried workers is $75K; in the five-to-10 year group, it's higher at around $97K. Professionals who claim 10 to 20 years of experience can secure some pretty cushy paychecks; the median for this group is a six-figure $139K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $161K.