AED 122,905
Avg. Salary

Average additional compensation for this job:

Bonus

AED 22,000

Profit Sharing

AED 5,050

The average pay for a Customer Relations Manager (CRM) is AED 126,000 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field. Experience strongly influences income for this job.

AED 36,000 - AED 294,791
AED 36K
AED 120K
AED 290K
MEDIAN: AED 122,905
10%
50%
90%
AED 0AED 361K
Salary AED 36,000 - AED 294,791
Bonus AED 15.10 - AED 297,988
Profit Sharing AED 5,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 36,000 - AED 361,741
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 14 Jul 2018
  • Individuals Reporting: 29

Job Description for Customer Relations Manager (CRM)

The position of customer relations manager (abbreviated as CRM in many companies, not to be confused with community relations manager) is usually a senior position in larger companies manufacturing consumer and commercial goods. The customer relations manager acts as a liaison between the company and its customers to ensure that product standards are being met and to address concerns related to manufacture and production. They normally then interface with the company and its engineering, development, and manufacturing divisions to determine if changes in products need to be made.

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Customer Relations Manager (CRM) Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Customer Relations Manager (CRM) Job Listings

Pay Difference by Location

National Average: AED 123,650

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Relations Manager (CRM)

Gender

Female
50 %
Male
50 %
Less than 1 year
7%
1-4 years
41%
5-9 years
31%
10-19 years
21%

Experience Affects Customer Relations Manager (CRM) Salaries

▲93%

▲18%

National Average
AED 124,000

▼2%

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
31%
10-19 years
21%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 19%
vision benefits
Vision: 5%
no benefits
None: 19%