The average pay for a Customer Relations Manager (CRM) is AED 126,000 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field. Experience strongly influences income for this job.

AED 36,766 - AED 297,988
AED 37K
AED 140K
AED 300K
MEDIAN: AED 135,000
10%
50%
90%
AED 0AED 357K
Salary AED 36,766 - AED 297,988
Bonus AED 15.32 - AED 293,614
Profit Sharing AED 6,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 36,766 - AED 357,523
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 12 Dec 2017
  • Individuals Reporting: 32

Job Description for Customer Relations Manager (CRM)

The position of customer relations manager (abbreviated as CRM in many companies, not to be confused with community relations manager) is usually a senior position in larger companies manufacturing consumer and commercial goods. The customer relations manager acts as a liaison between the company and its customers to ensure that product standards are being met and to address concerns related to manufacture and production. They normally then interface with the company and its engineering, development, and manufacturing divisions to determine if changes in products need to be made.

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Customer Relations Manager (CRM) Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Customer Relations Manager (CRM) Job Listings

Pay Difference by Location

National Average: AED 137,131

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Relations Manager (CRM)

Gender

Female
53 %
Male
47 %
Less than 1 year
6%
1-4 years
44%
5-9 years
31%
10-19 years
19%

Experience Affects Customer Relations Manager (CRM) Salaries

▲74%

▲18%

National Average
AED 137,000

▼11%

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
31%
10-19 years
19%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 23%
vision benefits
Vision: 9%
no benefits
None: 18%