The average salary for a Mid-Career Customer Service Advisor with Oral / Verbal Communication skills in Australia is AU$55,000.
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Job Description for Customer Service Advisor
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer. Customer service advisors generally answer customer questions, but they can also place and track orders, explain se…Read more
Customer Service Advisor Tasks
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.
Customer Service Advisor Job Listings
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Popular Skills for Customer Service Advisor
Skills that pay less than market rate include Customer Relations, Sales and Customer Service.
Pay by Experience Level for Customer Service Advisor
An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$52,072 based on 12 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of AU$51,000 based on 5 salaries.
Years of Experience
This data is based on 17 survey responses.
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