The average salary for a Mid-Career Customer Service Advisor with Customer Service skills in Australia is AU$52,565.
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AU$43k - AU$71k
AU$0 - AU$1k
AU$43k - AU$63k
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Job Description for Customer Service Advisor
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer. Customer service advisors generally answer customer questions, but they can also place and track orders, explain se…Read more
Customer Service Advisor Tasks
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.
Customer Service Advisor Job Listings
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Popular Skills for Customer Service Advisor
Oral / Verbal Communication
Skills in Customer Relations and Oral / Verbal Communication are correlated to pay that is above average. Skills that pay less than market rate include Sales.
Pay by Experience Level for Customer Service Advisor
An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$52,201 based on 13 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$51,596 based on 52 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of AU$55,955 based on 10 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$0.
Pay Difference by Location
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Years of Experience
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