The average salary for a Customer Service Advisor with Problem Solving skills in Australia is AU$55,755.
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AU$51k - AU$61k
AU$53k - AU$59k
Your Market Worth Over Time
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Job Description for Customer Service Advisor
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer. Customer service advisors generally answer customer questions, but they can also place and track orders, explain se…Read more
Customer Service Advisor Tasks
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.
Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Advisor Job Listings
Popular Skills for Customer Service Advisor
Oral / Verbal Communication
Skills that pay less than market rate include Administration, Customer Relations, Sales, Oral / Verbal Communication and Customer Service.
Years of Experience
This data is based on 6 survey responses.
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