Average Customer Service Advisor with Customer Service Skills Salary in Australia

AU$50,672
Avg. SalaryShow Hourly Rate
AU$3,000
Bonus
AU$1,000
Commission
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The average salary for a Customer Service Advisor with Customer Service skills in Australia is AU$50,672.
10%
AU$39k
10%
AU$51k
50%
AU$60k
90%
90%
MEDIAN AU$50,672
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United States (change)
Salary
AU$39k - AU$60k
Bonus
AU$509 - AU$5k
Commission
AU$0 - AU$1k
Total Pay
AU$40k - AU$60k

Your Market Worth Over Time

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Popular Employer Salaries for Customer Service Advisor

The top respondents for the job title Customer Service Advisor are from the companies National Australia Bank, Westpac Banking Corp and Westpac Banking Corp. Reported salaries are highest at Westpac Banking Corp where the average pay is AU$52,000. National Australia Bank pays the lowest at around AU$49,009.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
Account Manager
Financial Planner
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Oral / Verbal Communication, Sales, Customer Relations, Administration and Problem Solving are correlated to pay that is above average.

Pay by Experience Level for Customer Service Advisor

An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$51,568 based on 12 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$49,124 based on 52 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of AU$51,039 based on 21 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of AU$57,325 based on 10 salaries.
Employees with Customer Service Advisor in their job title in Brisbane, Queensland earn an average of 17.4% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (10.5% more) and Melbourne, Victoria (2.7% more). The lowest salaries can be found in Adelaide, South Australia (3.3% less) and Sydney, New South Wales (0.3% less).

Years of Experience

This data is based on 95 survey responses.
Entry Level
12.6%
Early Career
54.7%
Mid Career
22.1%
Experienced
10.5%

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