The average salary for a Desktop Support Engineer in Australia is AU$59,097.
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AU$47k - AU$75k
AU$1k - AU$9k
AU$48k - AU$76k
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Job Description for Desktop Support Engineer
A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required. This career can be found in nearly any industry…Read more
Desktop Support Engineer Tasks
- Answer calls or tickets to support end users with applications, hardware, software, and networking.
- Create end user documentation and knowledge base articles.
- Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
- Monitor backups and maintenance logs.
Popular Employer Salaries for Desktop Support Engineer
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Popular Skills for Desktop Support Engineer
Help Desk / Desktop Support (Tier 2)
Software Installation & Upgrade
Help Desk / Desktop Support
Information Technology (IT) Support
Skills in Help Desk / Desktop Support (Tier 2), Windows Support, Software Installation & Upgrade and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.
Pay by Experience Level for Desktop Support Engineer
An entry-level Desktop Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$49,628 based on 8 salaries. An early career Desktop Support Engineer with 1-4 years of experience earns an average total compensation of AU$54,721 based on 73 salaries. A mid-career Desktop Support Engineer with 5-9 years of experience earns an average total compensation of AU$61,169 based on 45 salaries. An experienced Desktop Support Engineer with 10-19 years of experience earns an average total compensation of AU$65,828 based on 37 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$80,000.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Desktop Support Engineer in their job title in Melbourne, Victoria earn an average of 4.3% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (1.6% more) and Brisbane, Queensland (1.3% more). The lowest salaries can be found in Darwin, Northern Territory (13.4% less), Adelaide, South Australia (9.8% less) and Canberra, Australian Capital Territory (ACT) (9.2% less).
Years of Experience
This data is based on 171 survey responses.
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