Average Desktop Support Engineer Salary in Australia

AU$59,097
Avg. SalaryShow Hourly Rate
AU$3,955
Bonus
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The average salary for a Desktop Support Engineer in Australia is AU$59,097.
10%
AU$47k
MEDIAN
AU$59k
90%
AU$75k
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United States (change)
Salary
AU$47k - AU$75k
Bonus
AU$1k - AU$9k
Total Pay
AU$48k - AU$76k

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Job Description for Desktop Support Engineer

Desktop Support Engineer Tasks
  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
  • Monitor backups and maintenance logs.

Popular Employer Salaries for Desktop Support Engineer

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Popular Skills for Desktop Support Engineer

Skills in Help Desk / Desktop Support (Tier 2), Windows Support, Software Installation & Upgrade and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.

Pay by Experience Level for Desktop Support Engineer

An entry-level Desktop Support Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$49,628 based on 8 salaries. An early career Desktop Support Engineer with 1-4 years of experience earns an average total compensation of AU$54,721 based on 73 salaries. A mid-career Desktop Support Engineer with 5-9 years of experience earns an average total compensation of AU$61,169 based on 45 salaries. An experienced Desktop Support Engineer with 10-19 years of experience earns an average total compensation of AU$65,828 based on 37 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$80,000.
Employees with Desktop Support Engineer in their job title in Melbourne, Victoria earn an average of 4.3% more than the national average. These job titles also find higher than average salaries in Perth, Western Australia (1.6% more) and Brisbane, Queensland (1.3% more). The lowest salaries can be found in Darwin, Northern Territory (13.4% less), Adelaide, South Australia (9.8% less) and Canberra, Australian Capital Territory (ACT) (9.2% less).

Years of Experience

This data is based on 171 survey responses.
Entry Level
4.7%
Early Career
42.7%
Mid Career
26.3%
Experienced
21.6%
Late Career
4.7%