The average salary for a Desktop Support Specialist in Australia is AU$62,802.
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AU$49k - AU$78k
AU$0 - AU$3k
AU$47k - AU$78k
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Job Description for Desktop Support Specialist
Desktop support specialists are in charge of providing excellent end user experience, which includes resolving potential or actual technical issues. One of their main duties is troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems a…Read more
Desktop Support Specialist Tasks
- Create and maintain a variety of computer images for Windows and Mac OS systems.
- Evaluate new product versions and recommend upgrade schedules.
- Work with vendors to troubleshoot and resolve issues.
- Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices.
- Install and configure desktop computer hardware, software and peripherals using standard procedures.
Desktop Support Specialist Job Listings
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Popular Skills for Desktop Support Specialist
Help Desk / Desktop Support (Tier 2)
Microsoft Active Directory
Pay by Experience Level for Desktop Support Specialist
An early career Desktop Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$51,204 based on 7 salaries. A mid-career Desktop Support Specialist with 5-9 years of experience earns an average total compensation of AU$65,306 based on 9 salaries. An experienced Desktop Support Specialist with 10-19 years of experience earns an average total compensation of AU$74,245 based on 7 salaries.
Years of Experience
This data is based on 23 survey responses.
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