An Experienced Service Delivery Manager earns an average salary of AU$118,013 per year.

AU$81,805 - AU$158,632
AU$82K
AU$120K
AU$160K
MEDIAN: AU$119,792
10%
50%
90%
AU$40.80 - AU$95.00
AU$65
MEDIAN: AU$65.00
50%
AU$0AU$168K
Salary AU$81,805 - AU$158,632
Bonus AU$3,931 - AU$24,790
Profit Sharing AU$1,017
Commission AU$14,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$82,488 - AU$168,609
  • Country: Australia
  • Currency: AUD
  • Updated: 5 Jan 2018
  • Individuals Reporting: 245
Hourly Data AU$0AU$95
Hourly Rate AU$65.00
Overtime AU$95.00
Annual Data AU$0AU$168K
Bonus AU$3,931 - AU$24,790
Commission AU$14,500
Profit Sharing AU$1,017
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$82,488 - AU$168,609
  • Country: United States
  • Currency: AUD
  • Updated: 5 Jan 2018
  • Individuals Reporting: 9

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

Pay Difference by Location

National Average: AU$122,413

Larger city markers indicate a job is popular in that location.

Key Stats for Service Delivery Manager

Gender

Female
11 %
Male
89 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.
10-19 years
89%
20 years or more
11%

Skills That Affect Service Delivery Manager Salaries



National Average
AU$122,000


People Management
▼2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
11 %
Male
89 %

Common Health Benefits

medical benefits
Medical: 21%
dental benefits
Dental: 7%
vision benefits
Vision: 5%
no benefits
None: 78%