C$104,964
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Customer Relationship Management (CRM) Director your job title? Find out what you're worth.

The average pay for a Customer Relationship Management (CRM) Director is {{pay}} per hour.

The average pay for a Customer Relationship Management (CRM) Director is C$104,964 per year.

C$0.00
10%
C$0.00
50%
C$0.00
90%
MEDIAN C$0.00
C$87k
10%
C$105k
50%
C$154k
90%
MEDIAN C$104,964
C$86,721 - C$153,672
C$87K
C$100K
C$150K
MEDIAN: C$104,964
10%
50%
90%
C$0C$194K
Salary C$86,721 - C$153,672
Bonus C$9.60 - C$40,359
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$91,439 - C$194,010
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Feb 2019
  • Individuals Reporting: 17

Job Description for Customer Relationship Management (CRM) Director

Customer relationship management (CRM) directors' primary function is to manage the relationship between customers and their company. These positions are found in a wide variety of industries, ranging from educational facilities to large corporations. Specific knowledge and experience may be required for some positions, but work requirements commonly include at least five years in a related position. Educational requirements begin with a bachelor’s degree in a business field or another related discipline; advanced degrees such as a master of business administration (MBA) is often preferred.

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Customer Relationship Management (CRM) Director Tasks
  • Manage strategy and day-to-day activities of CRM team to increase customer engagement and revenue.
  • Collect, analyze, and report on customer data.
  • Forecast and optimize promotions and outreach, working with marketing.
  • Analyze data to segment customers and reach out in appropriate ways.

Customer Relationship Management (CRM) Director Job Listings

Pay Difference by Location

9%

-17%

National Average: C$119,831

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Relationship Management (CRM) Director

Gender

Female
45 %
Male
55 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
18%
5-9 years
18%
10-19 years
47%
20 years or more
18%

Experience Affects Customer Relationship Management (CRM) Director Salaries

▲34%

National Average
C$120,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
45 %
Male
55 %

Years of Experience

1-4 years
18%
5-9 years
18%
10-19 years
47%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
vision benefits
Vision: 80%
no benefits
None: