Average Customer Service Representative (CSR) Hourly Pay in London, Ontario

C$14.01
Avg. Hourly RateShow Salary
C$1,500
Bonus
C$500
Commission
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The average hourly pay for a Customer Service Representative (CSR) in London, Ontario is C$14.01.
10%
C$11.63
MEDIAN
C$14.01
90%
C$18.56
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United States (change)
Hourly Rate
C$12 - C$19
Bonus
C$600 - C$2,035
Commission
C$0 - C$500
Total Pay
C$24,887 - C$44,335

Your Market Worth Over Time

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Job Description for Customer Service Representative (CSR)

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)

Skills in Customer Relations, Problem Solving and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$14.09 based on 63 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$13.68 based on 15 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$16.00 based on 23 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$14.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 11.4% more than the national average. These job titles also find higher than average salaries in Mississauga, Ontario (10.9% more) and Montréal, Québec (10.6% more). The lowest salaries can be found in Winnipeg, Manitoba (4.0% less).

Years of Experience

This data is based on 114 survey responses.
Early Career
55.3%
Mid Career
13.2%
Experienced
20.2%
Late Career
11.4%