Average Customer Service Representative (CSR) Hourly Pay in Hamilton, Ontario

C$14.86
Avg. Hourly RateShow Salary
C$972
Bonus
C$2,650
Commission
C$1,750
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Representative (CSR) in Hamilton, Ontario is C$14.86.
10%
C$11.41
MEDIAN
C$14.86
90%
C$21.29
Is Customer Service Representative (CSR) your job title? Find out what you should be paid

Use our tool to get a personalized report on your market worth.

How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
C$11 - C$21
Bonus
C$98 - C$2,466
Profit Sharing
C$0 - C$1,750
Commission
C$0 - C$2,650
Total Pay
C$25,833 - C$51,457

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Service Representative (CSR)

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

Popular Skills for Customer Service Representative (CSR)

Skills in Customer Service, Customer Relations, Data Entry, Problem Solving and Call Center Operations are correlated to pay that is above average.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$13.57 based on 15 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of C$14.43 based on 30 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of C$15.45 based on 22 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of C$18.29 based on 19 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$0.
Employees with Customer Service Representative (CSR) in their job title in Edmonton, Alberta earn an average of 5.0% more than the national average. These job titles also find higher than average salaries in Mississauga, Ontario (4.6% more) and Montréal, Québec (4.3% more). The lowest salaries can be found in Winnipeg, Manitoba (9.5% less) and Vancouver, British Columbia (0.1% less).

Years of Experience

This data is based on 94 survey responses.
Entry Level
16.0%
Early Career
31.9%
Mid Career
23.4%
Experienced
20.2%
Late Career
8.5%