Average Entry-Level Customer Service Specialist Hourly Pay

C$13.23
Avg. Hourly RateShow Salary
C$1,983
Bonus
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The average hourly pay for an Entry-Level Customer Service Specialist is C$13.23.
10%
C$11.05
10%
C$13.23
50%
C$18.63
90%
90%
MEDIAN C$13.23
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United States (change)
Hourly Rate
C$11 - C$19
Bonus
C$1,250 - C$3,000
Total Pay
C$24,061 - C$46,541

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Popular Skills for Customer Service Specialist

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of C$14.60 based on 287 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of C$15.24 based on 200 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of C$15.77 based on 128 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$17.

Pay Difference by Location

Learn more about cost of living by city.

Years of Experience

This data is based on 665 survey responses.
Early Career
43.2%
Mid Career
30.1%
Experienced
19.2%
Late Career
7.5%

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