Average Experienced Customer Service Specialist Salary

C$44,779
Avg. SalaryShow Hourly Rate
C$1,200
Bonus
C$2,700
Commission
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The average salary for an Experienced Customer Service Specialist is C$44,779.
10%
C$34k
10%
C$45k
50%
C$61k
90%
90%
MEDIAN C$44,779
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United States (change)
Salary
C$34k - C$61k
Bonus
C$101 - C$6k
Commission
C$0 - C$3k
Total Pay
C$28k - C$56k

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Popular Skills for Customer Service Specialist

Skills in Customer Service, Data Entry, Customer Relations, Customer Relationship Management (CRM) and Call Center Operations are correlated to pay that is above average.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$40,485 based on 95 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of C$40,971 based on 287 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of C$43,429 based on 200 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$49,934.
Employees with Customer Service Specialist in their job title in London, Ontario earn an average of 22.8% more than the national average. These job titles also find higher than average salaries in Mississauga, Ontario (4.9% more) and Calgary, Alberta (3.7% more). The lowest salaries can be found in Vancouver, British Columbia (12.8% less) and Montréal, Québec (1.9% less).

Years of Experience

This data is based on 632 survey responses.
Entry Level
15.0%
Early Career
45.4%
Mid Career
31.6%
Late Career
7.9%

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