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Average Customer Service Specialist Salary in Canada

C$42,996
Avg. SalaryShow Hourly Rate
C$2,000
Bonus
C$2,150
Commission
C$1,000
Profit Sharing
What am I worth?
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How should I pay?
Price a job
The average salary for a Customer Service Specialist in Canada is C$42,996.
10%
CA$35k
MEDIAN
CA$43k
90%
CA$57k
Is Customer Service Specialist your job title? Find out what you should be paid
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Salary
C$35k - C$57k
Bonus
C$485 - C$6k
Profit Sharing
C$391 - C$3k
Commission
C$493 - C$19k
Total Pay
C$28k - C$54k
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What Do Customer Service Specialists Do?

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Job Satisfaction for Customer Service Specialist

3.6 out of 5
(126)
Highly Satisfied
139Reviews

Popular Employer Salaries for Customer Service Specialist

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Specialist Job Listings

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What Are Popular Skills for Customer Service Specialists?

Skills in Customer Relations, Phone Support and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Data Entry and Customer Service.

What is the Pay by Experience Level for Customer Service Specialists?

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$40,711 based on 24 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of C$41,047 based on 253 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of C$44,596 based on 152 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of C$45,839 based on 116 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$48,765.
Employees with Customer Service Specialist in their job title in Mississauga, Ontario earn an average of 7.8% more than the national average. These job titles also find higher than average salaries in London, Ontario (5.8% more) and Montréal, Québec (3.1% more). The lowest salaries can be found in Winnipeg, Manitoba (6.3% less) and Vancouver, British Columbia (5.4% less).

Years of Experience

This data is based on 611 survey responses.
Entry Level
3.9%
Early Career
41.4%
Mid Career
24.9%
Experienced
19.0%
Late Career
10.8%

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