Average Mid-Career Customer Service Specialist Salary

C$43,429
Avg. SalaryShow Hourly Rate
C$2,023
Bonus
C$400
Commission
C$1,500
Profit Sharing
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The average salary for a Mid-Career Customer Service Specialist is C$43,429.
10%
C$35k
10%
C$43k
50%
C$57k
90%
90%
MEDIAN C$43,429
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United States (change)
Salary
C$35k - C$57k
Bonus
C$298 - C$6k
Profit Sharing
C$900 - C$4k
Commission
C$0 - C$400
Total Pay
C$27k - C$55k

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Popular Skills for Customer Service Specialist

Skills in Customer Relations, Customer Relationship Management (CRM) and Call Center Operations are correlated to pay that is above average. Skills that pay less than market rate include Data Entry and Customer Service.

Pay by Experience Level for Customer Service Specialist

An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$40,485 based on 95 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of C$40,971 based on 287 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of C$44,779 based on 128 salaries. In their late career (20 years and higher), employees earn an average total compensation of C$49,934.
Employees with Customer Service Specialist in their job title in Montréal, Québec earn an average of 6.6% more than the national average. These job titles also find higher than average salaries in Mississauga, Ontario (6.3% more) and Calgary, Alberta (0.0% more). The lowest salaries can be found in Ottawa, Ontario (23.1% less), Winnipeg, Manitoba (5.2% less) and Vancouver, British Columbia (5.1% less).

Years of Experience

This data is based on 560 survey responses.
Entry Level
17.0%
Early Career
51.2%
Experienced
22.9%
Late Career
8.9%

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