The average salary for a Late-Career Customer Service Specialist in Canada is C$49,934.
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C$35k - C$72k
C$100 - C$6k
C$0 - C$2k
C$30k - C$64k
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Job Description for Customer Service Specialist
Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within thei…Read more
Customer Service Specialist Tasks
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Specialist Job Listings
Popular Skills for Customer Service Specialist
Pay by Experience Level for Customer Service Specialist
An entry-level Customer Service Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of C$40,485 based on 95 salaries. An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation of C$40,971 based on 287 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of C$43,429 based on 200 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of C$44,779 based on 128 salaries.
Pay Difference by Location
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Years of Experience
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