A Customer Service Supervisor earns an average wage of C$13.15 per hour. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Team Management, Oral / Verbal Communication, Windows NT / 2000 / XP Networking, Training, and Microsoft Word. Experience has a moderate effect on income for this job.

C$29,913 - C$59,149
C$30K
C$45K
C$59K
MEDIAN: C$44,899
10%
50%
90%
C$11.27 - C$19.87
C$11
C$13
C$20
MEDIAN: C$13.26
10%
50%
90%
C$0C$59K
Salary C$29,913 - C$59,149
Bonus C$101 - C$5,142
Profit Sharing C$375 - C$5,500
Commission C$7,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,030 - C$52,839
  • Country: Canada
  • Currency: CAD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 238
Hourly Data C$0C$32
Hourly Rate C$11.27 - C$19.87
Hourly Tips C$0.21 - C$5.59
Overtime C$9.30 - C$32.11
Annual Data C$0C$52K
Bonus C$101 - C$5,142
Commission C$7,000
Profit Sharing C$375 - C$5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,030 - C$52,839
  • Country: United States
  • Currency: CAD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 505

Common Career Paths for Customer Service Supervisor


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Customer Service Supervisor Job Listings

Popular Employer Salaries for Customer Service Supervisor

Popular Skills for Customer Service Supervisor

Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of C$28,000 based on 458 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$33,000 based on 251 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$39,000 based on 162 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$46,000 based on 48 salaries.

Pay Difference by Location

National Average: C$31,374

Larger city markers indicate a job is popular in that location.

Customer Service Supervisor Reviews

Q: What is it like working as a Customer Service Supervisor?

Customer Service Supervisor in Niagara Falls:
"Very stressful."
Pros: I enjoy working in a fast pace environment with the public.
Cons: Working late and having to work most holidays.

Customer Service Supervisor in North York:
"Lots of hours cleaning up after people."
Pros: Helping people find the right clothes to wear.
Cons: Doing the same task over and over again.

Customer Service Supervisor in Toronto:
"Help me with what I deserve!"
Pros: The great part about my job is the people I work with, both customers in & around the community and as well as the team members I work with on a daily basis.
Cons: My pay rate, I feel like minimum wage is not enough for a supervisor with my duties. I look after everything in the owner & also mangers absence everyday from monday - friday for the evening shift. We currently just have the owner above me (supervisor) as well as another morning supervisor and two part timers as well that we (morning supervisor & myself) are above. I feel like I have taken on more responsibilities than I should have for the pay I am receiving, before having an official raise offer.

Customer Service Supervisor in Winnipeg:
"Great Opportunity."
Pros: I love working with the owners of the business and really making a difference and expanding my business education with hands on.
Cons: There are a few negatives with working with a almost complete female staff. A lot of the staff are part time and don't realize just how much money they can make.

Customer Service Supervisor in Bonnyville:
"ATCO Electric Customer Service Supervisor."
Pros: Providing Great Customer Service.
Cons: Long hours, poor compensation. Staff making more than supervisors.

Customer Service Supervisor in Calgary:
"Energy."
Pros: The appreciation I get for accommodating to a guests needs, the people I work with are absolutely amazing, I don't just like my job I love it.
Cons: My only compliant about my job would be the pay, but there are lots of opportunity to advance.

Customer Service Supervisor in Ottawa:
"Great Compensation means Great stress"
Pros: Great benefits matched RRSP Stock Purchase plan 10/20 bonus Staff Purchase The people you work with are AMAZING
Cons: The stress of the roll is a lot They can some times expect you to drop everything for them May need to "bank time" as they wont want to pay you over time and you will go over 44 hours.

Related Job Salaries

Key Stats for Customer Service Supervisor

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 133 votes.
Less than 1 year
2%
1-4 years
46%
5-9 years
26%
10-19 years
19%
20 years or more
7%

Experience Affects Customer Service Supervisor Salaries

▲46%

▲24%

▲6%

National Average
C$31,000

▼10%

Skills That Affect Customer Service Supervisor Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 133 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
26%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 57%
vision benefits
Vision: 47%
no benefits
None: 36%