Rs 201,513
Avg. Salary

Average additional compensation for this job:

Bonus

Rs 18,151

Profit Sharing

Rs 75,000

Commission

Rs 40,000

The average salary for a Call Center and Customer Service Executive with Customer Service skills is Rs 198,476 per year. Experience strongly influences income for this job. People in this job generally don't have more than 10 years' experience.

Rs 109,489 - Rs 362,961
Rs 110K
Rs 200K
Rs 360K
MEDIAN: Rs 201,513
10%
50%
90%
Rs 0Rs 376K
Salary Rs 109,489 - Rs 362,961
Bonus Rs 1,990 - Rs 58,466
Profit Sharing Rs 75,000
Commission Rs 40,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 110,517 - Rs 376,762
  • Country: India
  • Currency: INR
  • Updated: 22 Sep 2018
  • Individuals Reporting: 491

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Popular Employer Salaries for Call Center and Customer Service Executive

Call Center and Customer Service Executive Job Listings

Pay Difference by Location

18%

14%

-2%

-8%

-9%

-15%

National Average: Rs 207,840

Larger city markers indicate a job is popular in that location.

Key Stats for Call Center and Customer Service Executive

Gender

Female
26 %
Male
74 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 10 votes.
Less than 1 year
21%
1-4 years
58%
5-9 years
17%
10-19 years
4%

Experience Affects Call Center and Customer Service Executive Salaries

Experienced
▲109%

Mid-Career
▲67%

National Average
Rs 208,000

▼10%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 10 votes.

Gender

Female
26 %
Male
74 %

Years of Experience

Less than 1 year
21%
1-4 years
58%
5-9 years
17%
10-19 years
4%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 3%
vision benefits
Vision: 2%
no benefits
None: 39%