Rs 201,088
Avg. Salary
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

Rs 18,000

Profit Sharing

Rs 76,250

Commission

Rs 20,000

The average pay for a Call Center And Customer Service Executive with Customer Service skills is {{pay}} per hour.

The average pay for a Call Center And Customer Service Executive with Customer Service skills is Rs 201,088 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$110k
10%
$201k
50%
$364k
90%
MEDIAN $201,088
Rs 109,910 - Rs 364,160
Rs 110K
Rs 200K
Rs 360K
MEDIAN: Rs 201,088
10%
50%
90%
Rs 0Rs 376K
Salary Rs 109,910 - Rs 364,160
Bonus Rs 1,976 - Rs 61,534
Profit Sharing Rs 76,250
Commission Rs 20,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 111,064 - Rs 376,678
  • Country: India
  • Currency: INR
  • Updated: 11 Nov 2018
  • Individuals Reporting: 475

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

Read More...

Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Popular Employer Salaries for Call Center and Customer Service Executive

Call Center and Customer Service Executive Job Listings

Pay Difference by Location

18%

15%

10%

-2%

-7%

-8%

-15%

National Average: Rs 207,094

Larger city markers indicate a job is popular in that location.

Call Center and Customer Service Executive Reviews

Q: What is it like working as a Call Center and Customer Service Executive?

Call Center and Customer Service Executive in Chennai:
Pros: I use to handle soft to my customers and gave the knowledge about the product and handles the customer queries.
Cons:

Call Center and Customer Service Executive in Coimbatore:
"Interactive with different people, Culture."
Pros: Work enviornment, satisfication, colleagues.
Cons: Salary, management,

Call Center and Customer Service Executive in Hyderabad:
"Best experiences in HSBC."
Pros: The Nature of cordial relations between employee and management and innovativeness of management to try always to be in touch with employees and transparency culture.
Cons: Some times lack of transparency in decision making and not being so much open in disclosing annual salary hikes and bonuses.

Call Center and Customer Service Executive in dombivali:
"Payment Related."
Pros: Company is good but some of the employees are not well good in behavior.
Cons: Nothing much but our HR are not well to talk and speak such foolish things.

Call Center and Customer Service Executive in New Delhi:
"I Like To Work In The BPO Industry."
Pros: I like interacting with my customers and have a good relationship with them.
Cons: My working time schedule since I work in night shift.

Call Center and Customer Service Executive in Chennai:
"Am I Getting Correct Salary."
Pros: 5 days work and office transport.
Cons: Poor salary and no scope for growth.

Call Center and Customer Service Executive in Hyderabad:
"Tedious."
Pros: 1) Timings. 2) Colleagues and the diversity.
Cons: Pay package and bonus calculation methods.

Key Stats for Call Center and Customer Service Executive

Gender

Female
26 %
Male
74 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
22%
1-4 years
58%
5-9 years
17%
10-19 years
4%

Experience Affects Call Center and Customer Service Executive Salaries

Experienced
▲110%

Mid-Career
▲68%

National Average
Rs 207,000

▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
26 %
Male
74 %

Years of Experience

Less than 1 year
22%
1-4 years
58%
5-9 years
17%
10-19 years
4%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 3%
vision benefits
Vision: 2%
no benefits
None: 39%