Rs 226,872
Avg. Salary

Average additional compensation for this job:

Bonus

Rs 14,740

Profit Sharing

Rs 7,250

Commission

Rs 36,000

The average salary for a Call Center and Customer Service Executive with Customer Relationship Management (CRM) skills is Rs 239,847 per year. Experience strongly influences pay for this job. Most people with this job move on to other positions after 10 years in this career.

Rs 116,792 - Rs 396,648
Rs 120K
Rs 230K
Rs 400K
MEDIAN: Rs 226,872
10%
50%
90%
Rs 0Rs 412K
Salary Rs 116,792 - Rs 396,648
Bonus Rs 2,018 - Rs 48,177
Profit Sharing Rs 7,250
Commission Rs 36,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 119,159 - Rs 412,617
  • Country: India
  • Currency: INR
  • Updated: 15 Sep 2018
  • Individuals Reporting: 165

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
28 %
Male
72 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 2 votes.
Less than 1 year
23%
1-4 years
53%
5-9 years
19%
10-19 years
5%

Experience Affects Call Center and Customer Service Executive Salaries

Experienced
▲114%

Mid-Career
▲37%

National Average
Rs 231,000

▼1%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 2 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
23%
1-4 years
53%
5-9 years
19%
10-19 years
5%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 4%
vision benefits
Vision: 5%
no benefits
None: 41%