Rs 234,026
Avg. Salary
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The average salary for a Call Center and Customer Service Executive in Pune, Maharashtra is Rs 246,733 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. People in this job generally don't have more than 10 years' experience.

Rs 120,805 - Rs 430,712
Rs 120K
Rs 230K
Rs 430K
MEDIAN: Rs 234,026
10%
50%
90%
Rs 0Rs 452K
Salary Rs 120,805 - Rs 430,712
Bonus Rs 5,087
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 138,749 - Rs 452,772
  • Country: India
  • Currency: INR
  • Updated: 15 Sep 2018
  • Individuals Reporting: 56

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
6 %
Male
94 %
Less than 1 year
20%
1-4 years
54%
5-9 years
20%
10-19 years
7%

Experience Affects Call Center and Customer Service Executive Salaries

▲51%

▲1%

National Average
Rs 238,000

Skills That Affect Call Center and Customer Service Executive Salaries

Customer Relationship Management (CRM)
▲30%



National Average
Rs 238,000

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
20%
1-4 years
54%
5-9 years
20%
10-19 years
7%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 50%