Call Center and Customer Service Executive in Mumbai Salary (India)
A Call Center and Customer Service Executive in Mumbai, Maharashtra earns an average salary of Rs 208,872 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 10 years in this field.
|Range||Rs 0Rs 435K|
|Salary||Rs 122,315 - Rs 424,437|
|Bonus||Rs 2,500 - Rs 78,000|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|Rs 121,934 - Rs 435,095|
Job Description for Call Center and Customer Service Executive
Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.Read More...
An advanced degree may be required by some employers for this position, though not in all cases. The ability to type at a minimum of thirty words-per-minute may also be required, as data entry is a major part of this position. Prospective candidates should have exceptional knowledge of the operation of computer software programs, and well as a predictive dialer system, as these are the tools with which they will work. Candidates should also be able to pass background checks, as they may occasionally need to work with sensitive consumer information. (Copyright 2018 PayScale.com)
Call Center and Customer Service Executive Tasks
- Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
- Strategize the planning, developing and directing of the call center operations and customer service programs.
Call Center and Customer Service Executive Job Listings
Key Stats for Call Center and Customer Service Executive
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