Rs 216,861
Avg. Salary
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

Rs 20,002

Commission

Rs 43,000

The average pay for a Call Center And Customer Service Executive in Mumbai, Maharashtra is {{pay}} per hour.

The average pay for a Call Center And Customer Service Executive in Mumbai, Maharashtra is Rs 216,861 per year.

$0
10%
$0
50%
$0
90%
MEDIAN $0
$125k
10%
$217k
50%
$422k
90%
MEDIAN $216,861
Rs 124,868 - Rs 422,049
Rs 120K
Rs 220K
Rs 420K
MEDIAN: Rs 216,861
10%
50%
90%
Rs 0Rs 433K
Salary Rs 124,868 - Rs 422,049
Bonus Rs 2,061 - Rs 58,175
Commission Rs 43,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 125,794 - Rs 433,955
  • Country: India
  • Currency: INR
  • Updated: 11 Nov 2018
  • Individuals Reporting: 73

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
24 %
Male
76 %
Less than 1 year
27%
1-4 years
53%
5-9 years
15%
10-19 years
5%

Experience Affects Call Center and Customer Service Executive Salaries

▲53%

National Average
Rs 223,000

▼7%

Skills That Affect Call Center and Customer Service Executive Salaries

Customer Relationship Management (CRM)
▲12%

National Average
Rs 223,000



Gender

Female
24 %
Male
76 %

Years of Experience

Less than 1 year
27%
1-4 years
53%
5-9 years
15%
10-19 years
5%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 5%
vision benefits
Vision:
no benefits
None: 40%