Rs 214,332
Avg. Salary

Average additional compensation for this job:

Bonus

Rs 20,002

Commission

Rs 43,000

A Call Center and Customer Service Executive in Mumbai, Maharashtra earns an average salary of Rs 208,872 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 10 years in this field.

Rs 121,010 - Rs 419,141
Rs 120K
Rs 210K
Rs 420K
MEDIAN: Rs 214,332
10%
50%
90%
Rs 0Rs 429K
Salary Rs 121,010 - Rs 419,141
Bonus Rs 2,061 - Rs 58,175
Commission Rs 43,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 120,267 - Rs 429,260
  • Country: India
  • Currency: INR
  • Updated: 8 Sep 2018
  • Individuals Reporting: 79

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
25 %
Male
75 %
Less than 1 year
26%
1-4 years
54%
5-9 years
14%
10-19 years
6%

Experience Affects Call Center and Customer Service Executive Salaries

▲55%

National Average
Rs 220,000

▼6%

Skills That Affect Call Center and Customer Service Executive Salaries

Customer Relationship Management (CRM)
▲14%

National Average
Rs 220,000



Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
26%
1-4 years
54%
5-9 years
14%
10-19 years
6%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 7%
vision benefits
Vision: 2%
no benefits
None: 37%