Rs 320,042
Avg. Salary

Average additional compensation for this job:

Bonus

Rs 29,479

Profit Sharing

Rs 137,500

A Mid-Career Call Center and Customer Service Executive earns an average salary of Rs 333,523 per year.

Rs 166,063 - Rs 536,715
Rs 170K
Rs 320K
Rs 540K
MEDIAN: Rs 320,042
10%
50%
90%
Rs 0Rs 548K
Salary Rs 166,063 - Rs 536,715
Bonus Rs 4,085 - Rs 116,350
Profit Sharing Rs 137,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 171,875 - Rs 548,296
  • Country: India
  • Currency: INR
  • Updated: 15 Sep 2018
  • Individuals Reporting: 165

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Popular Employer Salaries for Call Center and Customer Service Executive

Call Center and Customer Service Executive Job Listings

Pay Difference by Location

National Average: Rs 340,417

Larger city markers indicate a job is popular in that location.

Key Stats for Call Center and Customer Service Executive

Gender

Female
27 %
Male
73 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
5-9 years
90%
10-19 years
10%

Skills That Affect Call Center and Customer Service Executive Salaries

Customer Service
▲2%

National Average
Rs 340,000


Customer Relationship Management (CRM)
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
27 %
Male
73 %

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 2%
vision benefits
Vision: 1%
no benefits
None: 28%