Rs 184,560
Avg. Salary
Rs 80.00
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

Rs 12,101

Profit Sharing

Rs 4,000

Commission

Rs 22,000

The average pay for a Call Center And Customer Service Executive is Rs 80.00 per hour.

The average pay for a Call Center And Customer Service Executive is Rs 184,560 per year.

$35
10%
$80
50%
$275
90%
MEDIAN $80
$105k
10%
$185k
50%
$309k
90%
MEDIAN $184,560
Rs 104,997 - Rs 309,063
Rs 100K
Rs 180K
Rs 310K
MEDIAN: Rs 184,560
10%
50%
90%
Rs 35.00 - Rs 275
Rs 80
MEDIAN: Rs 80.00
50%
Rs 0Rs 329K
Salary Rs 104,997 - Rs 309,063
Bonus Rs 1,998 - Rs 60,484
Profit Sharing Rs 4,000
Commission Rs 503 - Rs 75,490
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 105,227 - Rs 329,729
  • Country: India
  • Currency: INR
  • Updated: 13 Oct 2018
  • Individuals Reporting: 881
Hourly Data Rs 0Rs 486
Hourly Rate Rs 80.00
Overtime Rs 67.45 - Rs 486
Annual Data Rs 0Rs 329K
Bonus Rs 1,998 - Rs 60,484
Commission Rs 503 - Rs 75,490
Profit Sharing Rs 4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 105,227 - Rs 329,729
  • Country: United States
  • Currency: INR
  • Updated: 13 Oct 2018
  • Individuals Reporting: 5

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Popular Employer Salaries for Call Center and Customer Service Executive

Call Center and Customer Service Executive Job Listings

Pay Difference by Location

28%

27%

18%

13%

10%

-1%

-2%

-3%

-3%

-11%

National Average: Rs 188,032

Larger city markers indicate a job is popular in that location.

Call Center and Customer Service Executive Reviews

Q: What is it like working as a Call Center and Customer Service Executive?

Call Center and Customer Service Executive in Chennai:
Pros: I use to handle soft to my customers and gave the knowledge about the product and handles the customer queries.
Cons:

Call Center and Customer Service Executive in Coimbatore:
"Interactive with different people, Culture."
Pros: Work enviornment, satisfication, colleagues.
Cons: Salary, management,

Call Center and Customer Service Executive in Hyderabad:
"Best experiences in HSBC."
Pros: The Nature of cordial relations between employee and management and innovativeness of management to try always to be in touch with employees and transparency culture.
Cons: Some times lack of transparency in decision making and not being so much open in disclosing annual salary hikes and bonuses.

Call Center and Customer Service Executive in dombivali:
"Payment Related."
Pros: Company is good but some of the employees are not well good in behavior.
Cons: Nothing much but our HR are not well to talk and speak such foolish things.

Call Center and Customer Service Executive in New Delhi:
"I Like To Work In The BPO Industry."
Pros: I like interacting with my customers and have a good relationship with them.
Cons: My working time schedule since I work in night shift.

Call Center and Customer Service Executive in Chennai:
"Am I Getting Correct Salary."
Pros: 5 days work and office transport.
Cons: Poor salary and no scope for growth.

Call Center and Customer Service Executive in Hyderabad:
"Tedious."
Pros: 1) Timings. 2) Colleagues and the diversity.
Cons: Pay package and bonus calculation methods.

Key Stats for Call Center and Customer Service Executive

Gender

Female
26 %
Male
74 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.
Less than 1 year
31%
1-4 years
63%
5-9 years
6%

Skills That Affect Call Center and Customer Service Executive Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
26 %
Male
74 %

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 3%
vision benefits
Vision: 2%
no benefits
None: 41%