The average salary for a Customer Service Specialist with Call Center Operations skills in India is Rs 389,806.
Is Customer Service Specialist your job title? Get a personalized salary report!
Rs 302k - Rs 705k
Rs 34k - Rs 58k
Rs 304k - Rs 705k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Customer Service Specialist
Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within thei…Read more
Customer Service Specialist Tasks
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
Popular Employer Salaries for Customer Service Specialist
Customer Service Specialist Job Listings
Search for more jobs
Popular Skills for Customer Service Specialist
Customer Relationship Management (CRM)
Skills in Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Data Entry, Customer Relationship Management (CRM), Customer Relations and Customer Service.
Pay by Experience Level for Customer Service Specialist
An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of Rs 352,874 based on 11 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of Rs 600,000 based on 6 salaries.
Years of Experience
This data is based on 17 survey responses.
Related Job Salaries
Rs 304k - Rs 2m
Rs 196k - Rs 905k
Rs 142k - Rs 447k
Rs 153k - Rs 989k
Rs 173k - Rs 820k
Rs 146k - Rs 399k
Rs 152k - Rs 806k
Rs 484k - Rs 2m
Rs 91k - Rs 303k
Rs 123k - Rs 511k