Average Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary in India

Rs 318,376
Avg. Salary
Rs 20,961
Bonus
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The average salary for a Customer Service Specialist with Customer Relationship Management (CRM) skills in India is Rs 318,376.
10%
Rs 181k
10%
Rs 318k
50%
Rs 515k
90%
90%
MEDIAN Rs 318,376
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United States (change)
Salary
Rs 181k - Rs 515k
Bonus
Rs 6k - Rs 49k
Total Pay
Rs 182k - Rs 567k

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Career Paths

Explore the most common career paths for Customer Service Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Specialist
Operations Team Leader
Customer Service Team Leader
Assistant Manager, Customer Service
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills in Customer Service, Customer Relations, Call Center Operations and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Data Entry.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of Rs 313,712 based on 20 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of Rs 309,441 based on 9 salaries.

Pay Difference by Location

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Years of Experience

This data is based on 29 survey responses.
Early Career
69.0%
Mid Career
31.0%

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