The average salary for an Entry-Level Customer Service Specialist is Rs 291,605 per year.

Rs 174,651 - Rs 496,729
Rs 170K
Rs 300K
Rs 500K
MEDIAN: Rs 300,179
10%
50%
90%
Rs 0Rs 518K
Salary Rs 174,651 - Rs 496,729
Bonus Rs 5,152 - Rs 85,284
Profit Sharing Rs 136,000
Commission Rs 44,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 179,198 - Rs 518,572
  • Country: India
  • Currency: INR
  • Updated: 12 Jan 2018
  • Individuals Reporting: 193

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Customer Service Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Specialist in Chennai:
"Good communication with excellent customer handling skils."
Good in subject knowledge, good communication and ability to meet the client expectations.

Key Stats for Customer Service Specialist

Gender

Female
18 %
Male
82 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
8%
1-4 years
72%
5-9 years
20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
18 %
Male
82 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 10%
vision benefits
Vision: 9%
no benefits
None: 23%