A Mid-Career Incident Manager earns an average salary of Rs 665,460 per year.

Rs 429,915 - Rs 1,014,209
Rs 430K
Rs 660K
Rs 1M
MEDIAN: Rs 660,460
10%
50%
90%
Rs 0Rs 1M
Salary Rs 429,915 - Rs 1,014,209
Bonus Rs 5,872 - Rs 113,767
Profit Sharing Rs 0.00 - Rs 51,521
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 447,433 - Rs 1,045,572
  • Country: India
  • Currency: INR
  • Updated: 19 Jan 2018
  • Individuals Reporting: 338

Job Description for Incident Manager

Incident managers are responsible for identifying emerging incidents and ensuring their prompt resolution. Their primary responsibility is to address and solve service failures as quickly and effectively as possible. These managers work with the team directly associated with the malfunctioning process (as well as other relevant personnel) to identify the inciting incident and develop potential solutions. Once the issue has been resolved, the incident manager works with the team to establish procedures to prevent similar incidents from occurring in the future. In addition to responding to these situations, incident managers work proactively to test and identify possible issues through walk-throughs, simulations, and other testing methods; they are then responsible for suggesting preventative process changes. Incident managers must report issues, progress, and proposals for process changes to their supervisors and other managers.

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Incident Manager Tasks

  • Develop and implement the incident management process.
  • Analyze incident trends and recommend corrective actions as necessary.
  • Set up support IT systems so consumers and employees of the organization can utilize systems with minimal issues.
  • Monitor the effectiveness of the incident management process and make recommendations for improvement.

Popular Employer Salaries for Incident Manager

Incident Manager Job Listings

Pay Difference by Location

National Average: Rs 674,760

Larger city markers indicate a job is popular in that location.

Key Stats for Incident Manager

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.
5-9 years
92%
10-19 years
8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
15 %
Male
85 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 7%
vision benefits
Vision: 5%
no benefits
None: 9%