The average salary for an Incident Manager in India is Rs 542,728.
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Job Description for Incident Manager
Incident managers are responsible for identifying emerging incidents and ensuring their prompt resolution. Their primary responsibility is to address and solve service failures as quickly and effectively as possible. These managers work with the team directly associated with the malfunctioning process (as well as other relevant personnel) to identify the inciting incident and develop potential solutions. Once the issue has been resolved, the incident manager works with the team to establish proc…Read more
Incident Manager Tasks
- Develop and implement the incident management process.
- Analyze incident trends and recommend corrective actions as necessary.
- Set up support IT systems so consumers and employees of the organization can utilize systems with minimal issues.
- Monitor the effectiveness of the incident management process and make recommendations for improvement.
Popular Employer Salaries for Incident Manager
The top respondents for the job title Incident Manager are from the companies IBM India Private Limited, International Business Machines (IBM) Corp. and HCL Technologies Ltd.. Reported salaries are highest at Vodafone where the average pay is Rs 806,800. Other companies that offer high salaries for this role include Ericsson Inc. and International Business Machines (IBM) Corp., earning around Rs 700,000 and Rs 600,000, respectively. Tata Consultancy Services Limited pays the lowest at around Rs 387,629. HCL Technologies Ltd. and Accenture also pay on the lower end of the scale, paying Rs 492,487 and Rs 535,814, respectively.
Incident Manager Job Listings
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Popular Skills for Incident Manager
Information Technology (IT) Support
Skills in Information Technology Infrastructure Library (ITIL), Operations Management and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include IT Management and Information Technology (IT) Support.
Pay by Experience Level for Incident Manager
An entry-level Incident Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 261,905 based on 5 salaries. An early career Incident Manager with 1-4 years of experience earns an average total compensation of Rs 456,104 based on 193 salaries. A mid-career Incident Manager with 5-9 years of experience earns an average total compensation of Rs 671,616 based on 241 salaries. An experienced Incident Manager with 10-19 years of experience earns an average total compensation of Rs 966,843 based on 59 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Incident Manager in their job title in Chennai, Tamil Nadu earn an average of 10.9% more than the national average. These job titles also find higher than average salaries in Gurgaon, Haryana (10.2% more) and Bangalore, Karnataka (8.1% more). The lowest salaries can be found in Pune, Maharashtra (13.1% less), Hyderabad, Andhra Pradesh (6.9% less) and Mumbai, Maharashtra (2.3% less).
Years of Experience
This data is based on 498 survey responses.
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