The average salary for an Incident Manager in Chennai, Tamil Nadu is Rs 520,880 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience strongly influences pay for this job.

Rs 320,459 - Rs 1,177,832
Rs 320K
Rs 560K
Rs 1M
MEDIAN: Rs 557,723
10%
50%
90%
Rs 0Rs 1M
Salary Rs 320,459 - Rs 1,177,832
Bonus Rs 10,000 - Rs 130,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 351,307 - Rs 1,185,894
  • Country: India
  • Currency: INR
  • Updated: 19 Jan 2018
  • Individuals Reporting: 67

Job Description for Incident Manager

Incident managers are responsible for identifying emerging incidents and ensuring their prompt resolution. Their primary responsibility is to address and solve service failures as quickly and effectively as possible. These managers work with the team directly associated with the malfunctioning process (as well as other relevant personnel) to identify the inciting incident and develop potential solutions. Once the issue has been resolved, the incident manager works with the team to establish procedures to prevent similar incidents from occurring in the future. In addition to responding to these situations, incident managers work proactively to test and identify possible issues through walk-throughs, simulations, and other testing methods; they are then responsible for suggesting preventative process changes. Incident managers must report issues, progress, and proposals for process changes to their supervisors and other managers.

Read More...

Incident Manager Tasks

  • Develop and implement the incident management process.
  • Analyze incident trends and recommend corrective actions as necessary.
  • Set up support IT systems so consumers and employees of the organization can utilize systems with minimal issues.
  • Monitor the effectiveness of the incident management process and make recommendations for improvement.

Incident Manager Job Listings

Key Stats for Incident Manager

Gender

Female
16 %
Male
84 %
1-4 years
37%
5-9 years
51%
10-19 years
12%

Experience Affects Incident Manager Salaries

Experienced
▲79%

Mid-Career
▲19%

National Average
Rs 558,000

Entry-Level
▼21%

Gender

Female
16 %
Male
84 %

Years of Experience

1-4 years
37%
5-9 years
51%
10-19 years
12%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 6%
vision benefits
Vision: 6%
no benefits
None: 12%