The average pay for a Technical Support Technician is Rs 235,832 per year. Most people with this job move on to other positions after 10 years in this field.

Rs 122,024 - Rs 456,063
Rs 120K
Rs 240K
Rs 460K
MEDIAN: Rs 237,557
10%
50%
90%
Rs 0Rs 479K
Salary Rs 122,024 - Rs 456,063
Bonus Rs 993 - Rs 98,633
Profit Sharing Rs 0.00 - Rs 49,665
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 138,591 - Rs 479,222
  • Country: India
  • Currency: INR
  • Updated: 19 Jan 2018
  • Individuals Reporting: 128

Job Description for Technical Support Technician

Technical support technicians are the technology gurus who drive the integrated technology troubleshooting for a business. Usually working as part of a team, a technical support technician may troubleshoot and repair systems for the company he or she works for, or may be a specialist who troubleshoots systems for customers either through a phone call or by making a visit to the customer's location. Technical support technicians may work with standard technologies such as personal computers and laptops, or may work with customized technology specific to the firm they works for.

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Technical Support Technician Tasks

  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.

Technical Support Technician Pay By Employer

$0$46K

$33,428

$41,882

$38,024

Technical Support Technician Job Listings

Pay Difference by Location

National Average: Rs 245,250

Larger city markers indicate a job is popular in that location.

Technical Support Technician Reviews

Q: What is it like working as a Technical Support Technician?

Technical Support Technician in Chennai:
Pros:
Cons: Very very low pay in the market.

Key Stats for Technical Support Technician

Gender

Female
2 %
Male
98 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
10%
1-4 years
67%
5-9 years
19%
10-19 years
4%

Experience Affects Technical Support Technician Salaries

Mid-Career
▲38%

National Average
Rs 245,000

▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
2 %
Male
98 %

Years of Experience

Less than 1 year
10%
1-4 years
67%
5-9 years
19%
10-19 years
4%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 8%
vision benefits
Vision: 6%
no benefits
None: 36%