The average salary for a Customer Service Manager with Operations Management skills in United Kingdom is £30,263.
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£22k - £44k
£582 - £7k
£21k - £47k
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
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Popular Skills for Customer Service Manager
Skills that pay less than market rate include Problem Solving, Microsoft Office, Customer Relationship Management (CRM), People Management and Customer Service.
Pay by Experience Level for Customer Service Manager
An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £28,023 based on 25 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of £28,990 based on 20 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of £34,436 based on 15 salaries. In their late career (20 years and higher), employees earn an average total compensation of £34,675.
Years of Experience
This data is based on 72 survey responses.
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