Average Customer Service Manager with Leadership Skills Salary in United Kingdom

£28,823
Avg. SalaryShow Hourly Rate
Help us gather more data! Find out what you're worth.
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Customer Service Manager with Leadership skills in United Kingdom is £28,823.
10%
£21k
10%
£29k
50%
£44k
90%
90%
MEDIAN £28,823
Is Customer Service Manager your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
£21k - £44k
Total Pay
£22k - £45k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Service Manager

Customer Service Manager Tasks
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.

Career Paths

Explore the most common career paths for Customer Service Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Manager
Operations Manager
Director, Customer Service
Office Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Manager Job Listings

Search for more jobs
Search

Popular Skills for Customer Service Manager

Skills in People Management are correlated to pay that is above average. Skills that pay less than market rate include Problem Solving, Microsoft Office, Customer Relationship Management (CRM) and Customer Service.

Pay by Experience Level for Customer Service Manager

An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £25,890 based on 37 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of £30,316 based on 43 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of £31,842 based on 32 salaries. In their late career (20 years and higher), employees earn an average total compensation of £31,100.

Pay Difference by Location

Learn more about cost of living by city.

Years of Experience

This data is based on 126 survey responses.
Early Career
29.4%
Mid Career
34.1%
Experienced
25.4%
Late Career
11.1%

Related Job Salaries