Average Call Center Team Lead with Training Skills Salary in Chicago, Illinois

$62,363
Avg. SalaryShow Hourly Rate
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The average salary for a Call Center Team Lead with Training skills in Chicago, Illinois is $62,363.
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United States (change)
Salary
$0 - $62k
Total Pay
$36k - $63k

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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

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Popular Skills for Call Center Team Lead

Skills that pay less than market rate include Team Leadership, People Management and Customer Service.

Pay Difference by Location

Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Tampa, Florida (49.9% less), Tempe, Arizona (48.1% less) and Houston, Texas (38.7% less).