Average Call Center Team Lead Salary in Cleveland, Ohio

$34,000
Avg. SalaryShow Hourly Rate
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The average salary for a Call Center Team Lead in Cleveland, Ohio is $34,000.
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United States (change)
Salary
$0 - $34k
Total Pay
$33k - $43k

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Job Description for Call Center Team Lead

Call Center Team Lead Tasks
  • Respond to escalated calls and resolve problems.
  • Train call center staff in overall policies as well as escalation protocols.
  • Monitor call center staff and volume and content of calls to identify problems.
  • Motivate and manage call center staff.

Call Center Team Lead Job Listings

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Employees with Call Center Team Lead in their job title in Phoenix, Arizona earn an average of 38.4% more than the national average. These job titles also find higher than average salaries in Salt Lake City, Utah (34.1% more) and Atlanta, Georgia (27.9% more).