The average salary for a Client Relationship Manager is $63,422.
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What Do Client Relationship Managers Do?
A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks…Read more
Client Relationship Manager Tasks
- Develops, tracks and reports key performance measurements for the unit.
- Oversees cross functional work areas targeted to resolve issues raised by clients.
- Manages the client service operations, which deals directly with clients and is the first point of contact.
- Develops and implements processes and procedures to improve operational efficiency.
Job Satisfaction for Client Relationship Manager
Popular Employer Salaries for Client Relationship Manager
The top respondents for the job title Client Relationship Manager are from the companies Ameriprise Financial, Inc., Bank of America Corp. (BOFA) and FIS. Reported salaries are highest at Merrill Lynch & Co Inc where the average pay is $88,437. Other companies that offer high salaries for this role include Bank of America Corp. (BOFA) and FIS, earning around $76,038 and $75,000, respectively. Ameriprise Financial, Inc. pays the lowest at around $46,450. Fidelity Investments and Gartner Group Inc also pay on the lower end of the scale, paying $54,000 and $72,389, respectively.
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Client Relationship Manager
Project Manager, (Unspecified Type / Gen...
Somewhat common (8 - 20%)
Client Relationship Manager Job Listings
What Are Popular Skills for Client Relationship Managers?
Skills in Account Management and Business Development are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations, Client Interaction and Customer Relationship Management (CRM).
What is the Pay by Experience Level for Client Relationship Managers?
An entry-level Client Relationship Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $48,811 based on 51 salaries. An early career Client Relationship Manager with 1-4 years of experience earns an average total compensation of $55,291 based on 639 salaries. A mid-career Client Relationship Manager with 5-9 years of experience earns an average total compensation of $66,377 based on 528 salaries. An experienced Client Relationship Manager with 10-19 years of experience earns an average total compensation of $77,576 based on 454 salaries. In their late career (20 years and higher), employees earn an average total compensation of $81,391.
Pay Difference by Location
Employees with Client Relationship Manager in their job title in New York, New York earn an average of 29.9% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (20.2% more) and Los Angeles, California (12.7% more). The lowest salaries can be found in Chicago, Illinois (0.9% less), Minneapolis, Minnesota (0.6% less) and Atlanta, Georgia (0.5% less).
Years of Experience
This data is based on 1,887 survey responses.