Client Relationship Manager Salary

An average Client Relationship Manager in the United States can expect to take home roughly $60K annually. The range in cash compensation to Client Relationship Managers (largely between $38K and $110K) includes potential earnings of $21K from bonuses, $15K from profit sharing, and commissions of $62K in exceptional cases. While career duration and geography impact pay for this group, the particular firm is the most influential factor. Women account for the majority of Client Relationship Managers who responded to the questionnaire — 64 percent to be exact. Work is enjoyable for Client Relationship Managers, who typically claim high levels of job satisfaction. Medical benefits are awarded to most, and a strong majority earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$40,008 - $101,983
$40K
$60K
$100K
MEDIAN: $60,077
10%
50%
90%

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$13.08 - $25.63
$13
$18
$26
MEDIAN: $18.25
10%
50%
90%

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$0$113K
Salary $40,008 - $101,983
Bonus $992 - $23,154
Profit Sharing $-0.49 - $14,544
Commission $1,939 - $65,889
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,054 - $113,896
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 1,067
Hourly Data $0$47
Hourly Rate $13.08 - $25.63
Overtime $20.65 - $47.99
Annual Data $0$113K
Bonus $992 - $23,154
Commission $1,939 - $65,889
Profit Sharing $-0.49 - $14,544
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,054 - $113,896
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 117

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Client Relationship Manager

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

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Client Relationship Manager Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Oversees cross functional work areas targeted to resolve issues raised by clients.
  • Manages the client service operations, which deals directly with clients and is the first point of contact.
  • Develops and implements processes and procedures to improve operational efficiency.

Common Career Paths for Client Relationship Manager


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Client Relationship Managers who advance into the role of a Business Development Director are fairly uncommon. Business Development Directors on average earn $113K per year. Client Relationship Managers typically move into roles as Relationship Managers or Business Development Managers, and those positions pay $9K more and $18K more, respectively.

Client Relationship Manager Job Listings

Popular Employer Salaries for Client Relationship Manager


For Client Relationship Managers, comfortable salaries can be found at International Business Machines (IBM) Corp.; in fact, median earnings sit around $123K, the highest in the area.

Not only do salaries lack room to grow — pay ranges from $44K to just $50K — but Professional Research Consultants offers the lowest pay in town to boot, with a median paycheck of $46K.

Popular Skills for Client Relationship Manager


Survey results imply that Client Relationship Managers deploy a deep pool of skills on the job. Lucky workers who know Oral / Verbal Communication can expect a significant pay bump, scoring salaries 52 percent above average. Sales and Financial Analysis are also correlated to pay that is above average, with increases between 5 percent and 52 percent. Those listing Accounts Receivable as a skill should be prepared for drastically lower pay. Scheduling and Customer Service also typically command lower compensation. The majority of those who know Client Interaction also know Account Management and Project Management.

Pay by Experience Level for Client Relationship Manager

Pay by Experience for a Client Relationship Manager has a positive trend. An entry-level Client Relationship Manager with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 562 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Relationship Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $64,000 based on 398 salaries. An experienced Client Relationship Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $77,000 based on 299 salaries. A Client Relationship Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $89,000 based on 88 salaries.

Pay Difference by Location

National Average: $60,582

Larger city markers indicate a job is popular in that location.

For Client Relationship Managers, busy Boston offers a higher-than-average pay rate, 36 percent above the national average. Client Relationship Managers can also look forward to large paychecks in cities like Washington (+32 percent), Los Angeles (+26 percent), New York (+22 percent), and San Diego (+16 percent). Austin is the lowest-paying area, 19 percent south of the national average. Employers in Columbus and Minneapolis also lean toward paying below-median salaries (16 percent lower and 2 percent lower, respectively).

Client Relationship Manager Reviews

Q: What is it like working as a Client Relationship Manager?

Client Relationship Manager in Bakersfield:
"It's great."
Pros: The interaction that I get to have with an array of people in all walks of life.
Cons: Having to reprimand or correct staff on errors done.

Client Relationship Manager in Yorkville:
"Pleasant job, but can get stressful at times."
Pros: Pleasant. Independence. Casual atmosphere. Excellent meals. Good reporting manager. Standing Desk. (Paid-for) Client Visits.
Cons: Less Collaboration. Poor H.R. Infrequent Salary increases.

Related Job Salaries

Key Stats for Client Relationship Manager

Gender

Female
63 %
Male
37 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 236 votes.
Less than 1 year
3%
1-4 years
35%
5-9 years
30%
10-19 years
23%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Relationship Manager Salaries

▲48%

▲27%

▲5%

National Average
$61,000

▼17%

Skills That Affect Client Relationship Manager Salaries

Oral / Verbal Communication
▲52%

▲5%



National Average
$61,000




Data Analysis
▼3%




Customer Service
▼27%

Scheduling
▼34%

Accounts Receivable
▼39%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 236 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
3%
1-4 years
35%
5-9 years
30%
10-19 years
23%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 72%
vision benefits
Vision: 60%
no benefits
None: 16%
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