Average Collections Manager with Customer Service Skills Salary

$57,517
Avg. SalaryShow Hourly Rate
$4,786
Bonus
$3,250
Commission
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The average salary for a Collections Manager with Customer Service skills is $57,517.
10%
$40k
10%
$58k
50%
$81k
90%
90%
MEDIAN $57,517
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United States (change)
Salary
$40k - $81k
Bonus
$493 - $20k
Commission
$0 - $3k
Total Pay
$34k - $81k

Your Market Worth Over Time

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Job Description for Collections Manager

Collections Manager Tasks
  • Hire, manage, and motivate members of the collection team.
  • Manages small claims court documentation and makes decisions on accounts to be written off.
  • Oversee all general credit and collections processes.

Career Paths

Explore the most common career paths for Collections Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Collections Manager
Credit / Collections Manager
Collections Specialist
Accounts Receivable Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Collections Manager Job Listings

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Popular Skills for Collections Manager

Skills in Performance Management are correlated to pay that is above average. Skills that pay less than market rate include Collection Development, Accounts Receivable, People Management and Bill Collections.

Pay by Experience Level for Collections Manager

An early career Collections Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $55,000 based on 16 salaries. A mid-career Collections Manager with 5-9 years of experience earns an average total compensation of $54,513 based on 18 salaries. An experienced Collections Manager with 10-19 years of experience earns an average total compensation of $61,894 based on 28 salaries. In their late career (20 years and higher), employees earn an average total compensation of $65,500.

Years of Experience

This data is based on 85 survey responses.
Early Career
18.8%
Mid Career
21.2%
Experienced
32.9%
Late Career
27.1%

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