Average Customer Relationship Management (CRM) Manager Salary

$68,583
Avg. SalaryShow Hourly Rate
$5,988
Bonus
$10,174
Commission
$3,667
Profit Sharing
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The average salary for a Customer Relationship Management (CRM) Manager is $68,583.
10%
$41k
MEDIAN
$69k
90%
$111k
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United States (change)
Salary
$41k - $111k
Bonus
$993 - $15k
Profit Sharing
$979 - $10k
Commission
$10k - $19k
Total Pay
$38k - $117k

Your Market Worth Over Time

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Job Description for Customer Relationship Management (CRM) Manager

Customer Relationship Management (CRM) Manager Tasks
  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

Job Satisfaction for Customer Relationship Management (CRM) Manager

3.7 out of 5
(71)
Highly Satisfied
13Reviews

Customer Relationship Management (CRM) Manager Job Listings

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Popular Skills for Customer Relationship Management (CRM) Manager

Skills in Customer Relationship Management (CRM), Project Management, Email Marketing and Data Analysis are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.

Pay by Experience Level for Customer Relationship Management (CRM) Manager

An entry-level Customer Relationship Management (CRM) Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $48,031 based on 20 salaries. An early career Customer Relationship Management (CRM) Manager with 1-4 years of experience earns an average total compensation of $63,094 based on 192 salaries. A mid-career Customer Relationship Management (CRM) Manager with 5-9 years of experience earns an average total compensation of $74,110 based on 158 salaries. An experienced Customer Relationship Management (CRM) Manager with 10-19 years of experience earns an average total compensation of $76,523 based on 145 salaries. In their late career (20 years and higher), employees earn an average total compensation of $69,560.
Employees with Customer Relationship Management (CRM) Manager in their job title in San Francisco, California earn an average of 60.3% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (31.2% more) and New York, New York (25.3% more). The lowest salaries can be found in Atlanta, Georgia (29.3% less) and Miami, Florida (7.8% less).

Years of Experience

This data is based on 560 survey responses.
Entry Level
3.6%
Early Career
34.3%
Mid Career
28.2%
Experienced
25.9%
Late Career
8.0%