$79,027
Avg. Salary

Average additional compensation for this job:

Bonus

$5,028

Profit Sharing

$2,175

The average pay for a Customer Relationship Management (CRM) Manager with Email Marketing skills is $85,122 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much between less experienced and more experienced workers.

$49,355 - $119,000
$49K
$79K
$120K
MEDIAN: $79,027
10%
50%
90%

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$15.48 - $42.37
$22
MEDIAN: $22.00
50%

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$0$124K
Salary $49,355 - $119,000
Bonus $1,500 - $11,792
Profit Sharing $2,175
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,880 - $124,841
  • Country: United States
  • Currency: USD
  • Updated: 12 Aug 2018
  • Individuals Reporting: 59
Hourly Data $0$42
Hourly Rate $22.00
Overtime $35.06
Annual Data $0$124K
Bonus $1,500 - $11,792
Profit Sharing $2,175
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,880 - $124,841
  • Country: United States
  • Currency: USD
  • Updated: 12 Aug 2018
  • Individuals Reporting: 5

Job Description for Customer Relationship Management (CRM) Manager

Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.

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Customer Relationship Management (CRM) Manager Tasks

  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

Customer Relationship Management (CRM) Manager Job Listings

Key Stats for Customer Relationship Management (CRM) Manager

Gender

Female
53 %
Male
48 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
Less than 1 year
2%
1-4 years
30%
5-9 years
39%
10-19 years
23%
20 years or more
6%

Experience Affects Customer Relationship Management (CRM) Manager Salaries

Mid-Career
▲13%

Experienced
▲9%

Entry-Level
▲7%

National Average
$81,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
53 %
Male
48 %

Years of Experience

Less than 1 year
2%
1-4 years
30%
5-9 years
39%
10-19 years
23%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 89%
vision benefits
Vision: 80%
no benefits
None: 7%