$52,925
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Customer Service Manager your job title? Find out what you're worth.

The average pay for a Customer Service Manager with Customer Service skills in Minneapolis, Minnesota is {{pay}} per hour.

The average pay for a Customer Service Manager with Customer Service skills in Minneapolis, Minnesota is $52,925 per year.

$0.00
10%
$0.00
50%
$0.00
90%
MEDIAN $0.00
$38k
10%
$53k
50%
$83k
90%
MEDIAN $52,925
$37,595 - $83,437
$38K
$53K
$83K
MEDIAN: $52,925
10%
50%
90%

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$0$87K
Salary $37,595 - $83,437
Bonus $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,104 - $87,783
  • Country: United States
  • Currency: USD
  • Updated: 3 Dec 2018
  • Individuals Reporting: 10

Job Description for Customer Service Manager

A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer service manager may arrange for all of the employees to have extra training classes, which may be administered by someone else or directly by the manager.

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Customer Service Manager Tasks

  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.

About Minneapolis, Minnesota

Hennepin County, Minnesota
410,935
Male:
206,547 (50.3%)
Female:
204,388 (49.7%)
Minneapolis (/ˌmɪniˈæpəlɪs/) is the county seat of Hennepin County, and larger of the Twin Cities, the 16th-largest metropolitan area in the United States, containing about 3.5 million residents. As of 2015, Minneapolis is the largest city in the state of Minnesota and 46th-largest in the United States with a population of 410,939. Minneapolis and Saint Paul anchor the second-largest economic center in the Midwest, after Chicago. Minneapolis lies on both banks of the Mississippi River, just north of the river's confluence with the Minnesota River, and adjoins Saint Paul, the state's capital. The city is abundantly rich in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls, many connected by parkways in the Chain of Lakes and the Grand Rounds National Scenic Byway. It was once the world's flour milling capital and a hub for timber. The city and surrounding region is the primary business center between Chicago and...
Minneapolis:
$54,571
Minnesota:
$63,488
$912
Minneapolis:
$227,500
Minnesota:
$200,000
4.3%

Customer Service Manager Job Listings

Key Stats for Customer Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
5-9 years
73%
10-19 years
27%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 64%
vision benefits
Vision: 55%
no benefits
None: 36%