Customer Service Manager in Nashville, Tennessee Salary

The average salary for a Customer Service Manager in Nashville, Tennessee is $50,825 per year. The skills that increase pay for this job the most are Customer Service Metrics, People Management, and Team Leadership.

$27,363 - $67,957
$27K
$53K
$68K
MEDIAN: $52,933
10%
50%
90%

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$0$71K
Salary $27,363 - $67,957
Bonus $4,880
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,488 - $71,575
  • Country: United States
  • Currency: USD
  • Updated: 19 Sep 2017
  • Individuals Reporting: 23

Find Out Exactly What You Should Be Paid

United States (change)

About Nashville, Tennessee

Davidson County, Tennessee
626,681
Nashville is the capital of the U.S. state of Tennessee and the county seat of Davidson County. It is located on the Cumberland River in the north central part of the state. The city is a center for the music, healthcare, publishing, banking and transportation industries, and home to numerous colleges and universities. Reflecting the city's position in state government, Nashville is home to the Tennessee Supreme Court's courthouse for Middle Tennessee. It is known as a center of the country music industry, earning it the nickname "Music City U.S.A." Since 1963, Nashville has had a consolidated city-county government which includes six smaller municipalities in a two-tier system. Nashville is governed by a mayor, vice-mayor, and 40-member Metropolitan Council. Thirty-five of the members are elected from single-member districts; five are elected at-large. According to 2015 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 678,889. The "balance"...

Customer Service Manager Job Listings

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $47,000 based on 9 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $45,000 based on 9 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 8 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 5 salaries.

Key Stats for Customer Service Manager

Gender

Female
82 %
Male
18 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
4%
1-4 years
32%
5-9 years
28%
10-19 years
16%
20 years or more
20%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲4%

Experienced
▲2%

National Average
$52,000

Entry-Level
▼11%

Mid-Career
▼13%

Skills That Affect Customer Service Manager Salaries

Customer Service Metrics
▲25%

People Management
▲4%

Team Leadership
▲4%

Leadership
▼0%

National Average
$52,000

Customer Service
▼4%

Problem Solving
▼4%

Customer Relationship Management (CRM)
▼6%

Customer Relations
▼12%

Training
▼16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
32%
5-9 years
28%
10-19 years
16%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 76%
vision benefits
Vision: 71%
no benefits
None: 18%
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