Customer Service Representative (CSR) with Customer Service Metrics Skills Salary

The average wage for a Customer Service Representative (CSR) with Customer Service Metrics skills is $14.25 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

$27,992 - $50,994
$28K
$38K
$51K
MEDIAN: $38,452
10%
50%
90%

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$10.02 - $19.94
$10
$15
$20
MEDIAN: $14.55
10%
50%
90%

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$0$50K
Salary $27,992 - $50,994
Bonus $315.62 - $5,198
Profit Sharing $2.50 - $5,000
Commission $298.66 - $6,153
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,767 - $47,651
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 217
Hourly Data $0$31
Hourly Rate $10.02 - $19.94
Hourly Tips $2.00
Overtime $15.00 - $31.01
Annual Data $0$47K
Bonus $315.62 - $5,198
Commission $298.66 - $6,153
Profit Sharing $2.50 - $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,767 - $47,651
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 650

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 342 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 262 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 237 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 72 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.
Less than 1 year
2%
1-4 years
35%
5-9 years
23%
10-19 years
29%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲13%

▲5%

National Average
$33,000

Mid-Career
▼3%

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
23%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 74%
vision benefits
Vision: 65%
no benefits
None: 19%
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