Average Customer Service Representative (CSR) with Microsoft Office Skills Hourly Pay

$14.16
Avg. Hourly RateShow Salary
$1,009
Bonus
$1,965
Commission
$1,468
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Representative (CSR) with Microsoft Office skills is $14.16.
10%
$10.00
10%
$14.16
50%
$19.16
90%
90%
MEDIAN $14.16
Is Customer Service Representative (CSR) your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
$10 - $19
Bonus
$197 - $4,404
Profit Sharing
$500 - $3,955
Commission
$300 - $7,150
Total Pay
$21,601 - $44,359

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies State Farm Insurance Company, UnitedHealth Group and Farmers Insurance Group. Reported salaries are highest at Verizon Wireless where the average pay is $16.93. Other companies that offer high salaries for this role include UnitedHealth Group and AT&T Inc., earning around $15.81 and $14.80, respectively. Comcast Cable, Inc. pays the lowest at around $12.82. State Farm Insurance Company and Wells Fargo Bank also pay on the lower end of the scale, paying $13.50 and $13.93, respectively.

Career Paths

Explore the most common career paths for Customer Service Representative (CSR). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Representative (CSR)
Administrative Assistant
Senior Customer Service Representative (...
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.54 based on 114 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of $13.37 based on 1,407 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of $14.13 based on 887 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.02 based on 933 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Representative (CSR) in their job title in Chicago, Illinois earn an average of 12.0% more than the national average. These job titles also find higher than average salaries in Houston, Texas (7.5% more) and New York, New York (5.9% more).

Years of Experience

This data is based on 3,730 survey responses.
Entry Level
3.1%
Early Career
37.7%
Mid Career
23.8%
Experienced
25.0%
Late Career
10.4%