$45,495
Avg. Salary
$15.36
Avg. Hourly Rate
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The average pay for a Customer Service Specialist in Irving, Texas is $15.36 per hour.

The average pay for a Customer Service Specialist in Irving, Texas is $45,495 per year.

$15
10%
$15
50%
$19
90%
MEDIAN $15
$0
10%
$45k
50%
$0
90%
MEDIAN $45,495

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Irving, Texas

Dallas County, Texas
236,617
Male:
117,189 (49.5%)
Female:
119,428 (50.5%)
Irving (/ɜːrvɪŋ/ UR-ving) is a principal city located in Dallas County in the U.S. state of Texas. According to a 2013 estimate from the United States Census Bureau, the city population was 228,653 making it the thirteenth most populous city in Texas. Irving is part of the Dallas–Fort Worth metroplex. Irving includes the Las Colinas community, one of the first master-planned developments in the United States and once the largest mixed-use development in the Southwest with a land area of more than 12,000 acres (4,856 ha). Las Colinas is home to the Mustangs at Las Colinas, which is the largest equine sculpture in the world, as well as many Fortune 500 companies, such as ExxonMobil, Kimberly-Clark and Fluor Corporation. In January 2011 the city completed the Irving Convention Center at Las Colinas and continues to develop the area into a mixed-use complex including a special entertainment district. Part of Dallas/Fort Worth International Airport...
Irving:
$56,846
Texas:
$55,653
$977
Irving:
$146,800
Texas:
$152,000
3.5%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
75 %
Male
25 %
Less than 1 year
11%
1-4 years
22%
5-9 years
33%
10-19 years
22%
20 years or more
11%

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
11%
1-4 years
22%
5-9 years
33%
10-19 years
22%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 100%
no benefits
None: